KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.

As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51^st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.

We invite you to join us. Why?

When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.

Our newest opportunity is for a talented Administrative Assistant to join our team, based in Porto, Portugal. Fluency in English and Portuguese is required.

This critical role will work as part of the Facilities Management & Administration team, providing professional, efficient, and personable front of house services to all staff and visitors. And acting as an ambassador for KEO, identifying and interacting appropriately with visitors (clients, candidates, couriers etc.), using appropriate logs to register external visitors and visitors from other offices, ensuring security protocols are followed. 

We envisage success in this role to include;

• Greeting clients and visitors with a positive, helpful attitude. 
• Ensuring reception and meeting room areas are clean, safe, presentable and that all necessary materials are available.
• Helping maintain office security by issuing, checking, and collecting ID badges as necessary and updating the access control system. 
• Maintaining FM&A registers and logs.
• Answering phones in a professional manner, screening and forwarding calls to the relevant party.
• Managing the meeting room schedule to avoid conflicts and prepare visitor refreshments.
• Checking, refilling and ordering stationery and pantry consumables when required.
• Providing general administrative and clerical support by performing tasks such as filing, photocopying, faxing, etc.
• Booking and managing travel arrangements.
• Adhering to all KEO policies and procedures.
• May perform administrative duties specific to a department such as conducting research, updating databases and general administrative support.
• Coordinating catering for meeting and events.
• Performing general clerical duties associated with distributing office communications, documents, packages, and mail as required. Using tracking systems to record inbound and outbound courier, freight, and mail.
• Ordering office supplies and other common use items for the location.
• Maintaining records and logs of service requests and tracks status.
• Dealing with ad hoc requests and routine administrative tasks using the appropriate tools, being involved with KEO CSR initiatives.
• Performing other duties as assigned.

To be successful in this dynamic opportunity, we envision that you will have a minimum of High School Diploma or Bachelor's Degree and at least 2 years of experience in a similar position.   

Furthermore, you should demonstrate: 

• Prior Front Desk, Concierge, customer service or other hospitality and administration experience. 

• Solid written and verbal communication skills in Portuguese and English. 

KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work. 

We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.